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Thank you so much for handling Willie with such integrity and respect. Even though, we didn't deal with you directly, but though our vet, you have returned Willie to us so quickly where he belongs. Willie left us so suddenly. He got sick on Sunday, we brought him to vet on Monday and he took his last breath on Wednesday. He was surrounded with all of us, in the comfort of his own home, in his own bed. Having his ashes back home means so much to us. We all miss him so much. After he had died and when left him at our vet's office returning home without him was unimaginable. But you guys took care of him with such a dignity. He's forever wrapped in the satin bag and carefully put in a cherry box. Thank you so much for this. We loved Willie so much. He was part of our family for so long. And even though, we couldn't save him, you forever engraved him .
Thank you Gateway for once again giving us a beautiful memorial to our beloved Oscar. You gave our much loved Felix a beautiful memorial in 2009 and again today I picked up his brother Oscar and was reduced to grateful tears when I saw how you presented his beautiful urn and the INCREDIBLY realistic paw prints. It gave our broken hearts such peace-thank you.
I just wanted to say thank you for being there for my sweet baby boy Oreo. I just can't wait for him to come back home to his wonderful family life won't be the same around our place. We really miss our sweet baby boy Oreo.
R. I. P. Oreo Hoyle
P. S. Mommy and family loves you and misses you very much xoxoxoxo
2016 - 2018
Although I didnt deal with Gateway personally , I was able to find a vet that did.
I got Midge in my grade 10 year of highschool. She and her brother Morty that is now 19 were inseparable . She provided companionship and comfort.
On the morning of May 23rd I started my morning as i do every morning, got up went and fed the pups and then the cats. She looked at me with the beautiful eyes that she had as I pet her she nudge in closer and closed her eyes
On the afternoon of May 23rd i arrived home from work to Morty meowing so I grabbed a water bottle as I figured that was what he was wanting. I said lets go to your water dish and away he went. Little did I know he was walking me to Midge. He nudged her ever so gently and looked up at me , as I started to cry he was there to comfort me with his gentle purr. I picked up Midge to comfort and say my goodbyes in between the sobs.
Less than a week later I have my Midge back for her final resting place. She will always have that soecial place in my heart as my pets are like family.
Thank you gateway for providing such good service and prompt as well.
Thank you Gateway for taking such good care of our little Oreo for us. She left us so suddenly on April 30, 2018. After taking her to our vet that morning, she passed within three hours from an enlarged heart. She died at home peacefully surrounded by all of us. It was so hard to have to take her little body back to our vet and leave without her. I felt like my heart was being torn from my chest. It was such a relief to us that you had her back home with us so quickly, it gave us much comfort. We picked out the cherrywood urn with a place to hold a picture of Oreo. When we picked up Oreo's ashes at our vet the wooden urn and box it came in was so beautiful. It was a nice surprise that her name was added on the urn.
Thank you all so much for all you have done to ease some of our pain......🐾
Bridget, Junior, and Baby (Oreo's big sister).
Thank you Gateway for looking after our little "Lucky". Having her back home so quickly was truly a relief and has put my mind at ease. Her little Urn and Paw Print will be cherished forever. Many many thanks for the good service your provide.
I received a call about my pets aftercare decisions from Gateway and they handled it so well. Kelli was really compassionate on the phone. She was also patient, and let me know that I could call if I had any further questions and what time she'd be there to respond. I really appreciated being treated so nicely during a really hard time. Thank you Gateway for providing such great service and for the beautiful urn I now have at home.
Gateway has always been there for us. They are so very professional and their services really help with the grieving process when we lost our cats. The urns are really nice and the paw prints are a very special reminder of our “cat crew”. We highly recommend their services, they have really provided us comfort!
Thank you Gateway!
We recently used their services for my best friend Holly. We had an amazing 10 years together and it was heartbreaking to let her go but I am very grateful with how respectful and caring the people at Gateway are. I had never had lost a pet before and this process made it easier for me. I am just happy Holly is finally home in a beautiful purple urn with her name on it and I couldnt be happier. Thank you so much for all that you do and for being there for our fuzzy friends in the most difficult times.
I appreciate the integrity and respect you displayed through the treatment of my beloved feline.