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I was very touched by the attention to detail in the final presentation of my little Buddy. After 16.5 years together, we were separated briefly while Gateway tended to his final needs and then the day came when my vet's office called to inform me he was ready for pick-up.
I hurried over and was presented with a tasteful blue box. Inside, there was a lovely sympathy card that also acts as a Certificate Of Cremation, and the cedar chest containing my little Buddy. I was pleasantly surprised to see his name engraved across the lid, an unexpected and beautiful touch. Inside the chest is a blue satin satchel that contains a labeled plastic bag containing his cremains. Everything is as it should be.
I am very relieved to have him home again and would like to thank everyone at Gateway for taking good care of him in the last leg of his journey.
Sky (a.k.a. Ducky Do Little) my little girl passed away February 1, 2017 after almost 17 years of being her mommy. I am devastated and my heart is aching...I miss Sky with all my heart. Yesterday, I brought Sky home with me from the Willowdale Animal Hospital. Gateway Pet Memorial, "Thank You" for being so caring to Sky. I picked out the blue urn with a gold heart that reads, "Sky Ducky." The presentation of Sky's urn and the sympathy / cremation certificate are greatly appreciated. Thank you for treating Sky with the utmost dignity and respect. When I held Sky's urn I felt that she had been in good hands until she could finally come home with me, her mommy forever. Tara (Sky's mommy)
Service from Gateway is still the best.
Thanks to Gateway we celebrate Christmas with our little Jessie.
Missing you our little girl, your little stocking hangs on the fireplace.
Thank you for doing such a beautiful job on our precious dog paws. When we received the call from our vet office that our paw print had arrived, my heart sunk. I hadn't been at the vets since my final farewell to our dog, but when I went to pick it up and saw the beautiful package resting on a soft bed of shredded paper I felt touched to see my best friend. My eyes filled with joyful tears that Our Pokaroo, Our Duchess has returned home. I cannot express how much we love the paw print. It is a perfect color match to Duchess' favorite toy....the tennis ball. Although we opted not to keep her cremation, we felt the paw print would be a beautiful reminder and reflection of our dog. We couldn't be more happy with our choice. We know Duchess is resting peacefully and in great company. Thank you once again from the bottom of our hearts for one of the best keepsakes and memories of our best friend.
We wanted to take a minute to thank you very much for the work you do. Katie, our Golden Retriever was our baby and meant the world to us, to know she will be with us forever in her urn makes our 10 year journey together complete. We also liked the box and the shredded tissue that was included.
Phil & Amy
At such a difficult time in my life, it was so comforting to be able to spend time at Gateway for the final goodbye. The staff were so compassionate and understanding. They let us have all the time we needed with our precious Lucky Duck. I take my duck's ashes everywhere I go. It is so comforting.
I have had three fur babies cremated by Gateway, and will use them in the future. When I lost my black kitty, Spooky after 17 years I knew I wanted a part of him to keep forever. He is in the wooden box urn. I lost a ferret who was 7 years due to a heart problem and he's in the blue urn. And when my 14 year old kitty passed she got cremated and I choose the beige urn. My oldest kitty now is 20 and I know when it's her time I plan to use Gateway again and choose the wooden box. My pets were all returned fairly quickly(within a week) and the certificate and everything just feels very professional.
Our girl Sheeka returned home to us yesterday, right where she belongs. We can't thank you enough for the peace of mind that you have given us in knowing that our family member was treated with dignity and respect. The way in which she was returned home in her beautiful urn with her name so carefully engraved on top, her paw print and with the special touch of the card you enclosed, we can tell that she was ever so carefully looked after. It means the world to us to know that she was cared for even after we could no longer be with her and thank you for that from the bottom of our hearts.